Return Policy

Pursuit wants to ensure all of our customers are happy with the quality of our products. Please reach out to us if you are not happy with your purchase. Please review our return policy here. 

Pursuit e-Bikes return policy applies to Pursuit bikes, scooters, and accessories. Bakcou and Aventon products need to be returned through their companies directly. 

Pursuit products may be returned up to 20 days after product is received. You will be charged a 20% restocking fee for returning products. The product must be in the same condition as when it was received. You must provide proof of purchase and are responsible for the return shipping cost. You must provide Pursuit e-Bikes with the return tracking number. 

Please contact Pursuit immediately if you received an incorrect item or if your purchase is damaged/defective.

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